Wu Yee Children’s Services delivers comprehensive Child Development, Family, and Provider services for young children (0-5 years old) and low-income families throughout the City of San Francisco. The scope of our programs ranges from child/parent education, wellness, mental health, nutrition and social services including Early Head Start and Head Start programs.

The Family Advocate promotes family wellness and parent involvement in the program while acting as a liaison between classroom and home settings in the areas of ERSEA, health and family services. This position is based in our Southeast Early Learning Center. We are looking for an individual who can demonstrate cultural competence and deep understanding of the experiences and needs of the Black community. This position supports the larger system of social services coordinated by Head Start/Early Head Start, thereby supporting the goals of the program.

Launguage: English 

Full time position.

Locations: 

1550 Evans Avenue San Francisco CA 94124 (Req#1589)

175 Scotia Avenue San Francisco CA 94124 (Req #1572) - Spanish preferred

Responsibilities:

• Learn and follow Early Head Start/Head Start Program Performance Standards, California Department of Education requirements (including eligibility criteria), and all Wu Yee Children’s Services Child Development policies and procedure
• Maintain and manage a caseload of 30 – 43 families throughout a program year
• Document in ChildPlus information obtained through family contacts, disability services, enrollment and health screenings as outlined in the Wu Yee Children’s Services Child Development policies and procedures and the Integrated Services Area Plan
• Maintain confidentiality of all family information and records in accordance with the Wu Yee Children’s Services Child Development Confidentiality Policy and Procedures
• Participate in ongoing professional development opportunities as available
• Assist the Center Manager in identifying and recruiting eligible families, including the recruitment of children with disabilities to ensure full enrollment at the center including scheduling site tours and orientation meetings, as well as assisting families with documentation and in planning for transition of children into, within, and out of the program options
• Work with families from the point of application and intake to the program and throughout their enrollment and determine family’s eligibility for child care programs using contract requirements
• Process applications on a timely basis and assign priority points according to pre-approved priority guidelines; verify that applications are complete and follow-up on incomplete applications. 
• Conduct initial eligibility screening of families, including verification of income, ensuring all documentation obtained are accurate and complete, and begin the application/enrollment process and ensuring ongoing eligibility in the Head Start and CDE Child Development Program
• Create and maintain application folders for each applicant by ensuring that all relevant documents (including copies of all correspondence) are correct and immediately included in the file, that all conversations are documented in both the children’s file and on CP.net database system
• Support ERSEA, center manager, and teachers in educating parents regarding the Wu Yee Children’s Services Child Development Attendance and Tardiness Policy
• Work in collaboration with families, center staff, center manager, content managers and external consultants to help identify all needs of assigned children and families, including special needs of children
• Establish links and working relationships with appropriate service providers and community agencies
• In partnership with classroom teachers, outline clearly to parents the results of all screenings and evaluations and the need for additional follow-up services, including immunizations, health, disability, and social services
• Follow Wu Yee Children’s Services Child Development referral procedures as outlined in the policies and procedures and ensure the completion of all screening, documentation, and follow-up services as required in the Wu Yee Children’s Services Child Development policies and procedures
• Communicate with teachers and center manager in a timely manner regarding children’s health concerns, and special family needs and services
• Work as a team with center manager and teachers to plan and implement meaningful education and activities for families
• Encourage assigned families to participate in family orientation, family committee meetings, Policy Council and other family activities
• Is responsible for assuring that all children and families are in a safe environment at all times in the program and is a mandated reporter of child abuse
• Work with center manager and teachers to plan home visits, parent-teacher conferences, case conferences, and multi-disciplinary meetings
• Assist families in developing Family Partnership Agreements based on strengths and needs throughout the program year
• Provide recommendations and referrals for relevant staff or community resources as needed
• Empower parents to develop and foster healthy self-concepts to assist them in fostering healthy self-concepts in their children and that they are their child’s first teacher
• Assist families during transition within Wu Yee Children’s Services Child Development programs, as well as to other centers or community/public programs
• Participate in two outreach events on the weekend 
• Other duties as assigned

Skills: 

• Demonstrate cultural competence and deep understanding of the experiences and needs of the Black community.
• Skill in dealing with sensitive family situations in a non-threatening and professional manner
• Able to juggle multiple priorities in a fast-paced environment.
• Strong interpersonal skills with an ability to communicate clearly.
• Proactive approach in forming relationships with families.
• Models good judgement and effective problem solving.
• Demonstrated effective approach to collaboration with internal and external partners.
• Knowledge of early childhood education and intervention preferred.
• Computer literacy and familarity with MS word, Excel, and Gmail, including knowledge with databases.
• Excellent written and verbal communication skills.
• Outstanding verbal and written communication skills.

Requirements:

• Bachelor's Degree required in Social Work, Human Services, Family Services, Counseling, or related field.
• If without one of these related degrees above you will be required to complete a certification or credential, in one of the above fields within 18 months of hire. 
• 2+ years of experience working with children and family services. 

Compensation and Benefits: 

• $35.28 - $38.10 hour
• Bonus pay: + $4.80 per hour applies to staff who have successfully completed Wu Yee’s 90-day introductory period with satisfactory performance and achievement of all job-related goals and requirements. This is a temporary salary adjustment available only until 06/30/2025.
• Fully paid employee health, dental, and vision.
• 403b with matching contribution after 1 year.(10%)
• 14 holidays, 10 days vacation, and paid sick leave.
• Wellness program stipend of $250.00 per month.
• Lots of opportunities for advancement across the organization.
• Extensive paid training and professional development.

NOTE: To ensure continuity of care and service for our children and families, there is a possibility that you may be transferred to another location based on the needs of the agency

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment qualified applicants with arrest and conviction records to apply for any open position in which they feel qualified.

Wu Yee Children’s Services is an equal opportunity employer.